Home > Company

Trust, Experience & Teamwork

We believe that delivering a successful solution comes down to the three essential elements that make up our Philosophy: Trust, Experience and Teamwork.

These driving principals are what make all the difference to our clients.

Trust
An honest approach leads to mutual trust and a long term relationship.

Our clients are our most important assets and honesty is the foundation of the long term relationships we build with them. With client satisfaction as our highest priority, ProSource truly cares about our clients’ successes. Our reputation for solid implementations and our history of being named an Inner Circle Partner in the top 1% of MBS partners worldwide means we have satisfied, reference able clients and case studies that show documented return on investment. Our experience implementing hundreds of solutions means a successful, on-time and on-budget project.

Industry recognitions and certifications also cite our proven track record of value provided services. Distinguished as a Microsoft Gold Partner, ProSource has been recognized for client satisfaction and competence in leveraging Microsoft technology solutions.

Our team of experts covers the entire suite of SYSPRO and Microsoft Business Solutions products lending assurance that clients are provided with the best solution to fit their needs. Credibility demonstrated with industry certifications, consisting of rigorous training and testing, means answers from consultants are backed with advanced, up-to-date technical knowledge.

Experience
Understanding of the sequence of steps on the journey to success will deliver maximum business benefits.

Real life business experience helps us to quickly understand an organization’s business needs. In addition to knowing the applications, ProSource consultants have prior experience as controllers, accounting managers and operation managers. We’ve walked in their shoes and we understand the challenges. Our team is tenured, with each ProSource consultant on staff for an average of five years, bringing you a wealth of skills and experience.

Years of working closely within focused industries means we understand specific vertical requirements. In-depth knowledge of the distribution, manufacturing, financial and project oriented vertical markets allows us to talk the language.

With 70% of our clients having integrations from other systems, ProSource has extensive experience with Front End system integrations. Our knowledge means more efficient implementation and elimination of duplicate entry. Our experience with remote access and multi-national clients will allow us to develop ways for employees to seamlessly access the company’s system from anywhere at anytime.

To ensure that expectations are exceeded, we utilize a Rapid Implementation Methodology (RIM). This proven model guarantees a high quality implementation, better project management and lower implementation costs.

"During my tenure as the Chief Application Officer at J.D. Byrider, I was pleased how smoothly the implementation went. The model project management practices, business subject matter expertise, and the product knowledge that they (ProSource team) leveraged helped to ensure the implementation success."

Pierce Bemata, Former Chief Application Officer J.D. Byrider www.jdbyrider.com

Teamwork
ProSource’ dedicated team works with clients to build their business success.

By focusing on teamwork with clients, SYSPRO, Microsoft and the combination of our local and national team of business and application experts, ProSource can provide the perfect solution at the right cost.

With ProSource as their business partner, organizations can be sure that their integrated business solutions can adapt to a constantly changing world and the needs of their business, keeping them ahead of the competition.

To guarantee that our clients have input into future product enhancements, ProSource has key executives sitting on every Microsoft Business Solutions Product Advisory Board. This gives them the ears and attention of Microsoft Business Solutions product advisory teams and executive management.

^ Top of page