|
|
 |
Home > Syspro : SYSPRO CRM
The SYSPRO comprehensive Customer Relationship Management (CRM) solution lets
users track and manage all customer and supplier touch points. Customer
correspondence, status, vendor relationships, marketing campaigns, service
issues, product returns, warranty and repair histories, quote and sales
order information are monitored and recorded, providing a 360 degree view
of internal or external business relationships.
SYSPRO CRM enables sales, marketing and customer support operations to
work collaboratively to achieve total customer satisfaction.
The SYSPRO sales force automation, marketing and service CRM applications
are contained within a single, comprehensive module that gives a complete,
in-depth view of the customer. Users can control all aspects of the customer
management and sales cycle from a single screen, improving effectiveness
and empowering employees with the tools to deliver effective and profitable
products and service.
Research shows that over 60% of CRM implementations fail due to the lack
of integration with other systems, lack of user acceptance and the inability
to quickly customize systems to match specific business requirements.
What these points really tell us is that most CRM solutions do not offer
the level of database integration that companies really need to gain superior
insight and win competitive battles.
SYSPRO CRM is an exception. It offers total integration with ERP modules,
providing the wealth of real-time data that furthers customer visibility
and service.
SYSPRO CRM also offers powerful account synchronication capabilities
via replication on the laptop. This feature enhances the marketing, lead
capture and field sales efforts to increase sales and profitability.
To learn more about business solutions by ProSource - click here>
|