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Multi-Channel Commerce Solution

	Download these data sheets to learn more about our MCC business solutions. - MCC Brochure - Back Office Fact Sheet - Tele-Sales Fact Sheet ProSource MCC is set to be the backbone of our operations, providing us the functionality, flexibility and scalability to achieve our corporate goals. We are impressed by ProSource' understanding of our business and expect a successful partnership for many years to come. - Rick Dickens, CIO, Flaghouse, Inc.

The ProSource Multi Channel Commerce Solution
Home shopping companies and modern retailers engage with their customers on the web, through catalogs, on the phone and in stores. Most operate websites, call centers, and warehouses. They manage multi-channel marketing programs, and some operate multiple brands, wholesale operations, trade counters and field agents. ProSource provides a complete end-to-end software solution to run these businesses.

Mail-Order & E-commerce
Mail order, E-commerce and MCC companies strive for sales growth, greater efficiency, and customer satisfaction. ProSource's software enables business processes that promote success and minimize the challenges often associated with multi-channel retailing.

Store Networks
Many retail stores have responded to the opportunity of selling online by producing quality websites, and delivering an excellent online experience. Often, these projects have led to rapid growth in the online channel, putting pressure on back-office systems. ProSource MCC is the ideal solution to integrate stores and direct channels in order to maximize efficiency, customer service levels and profit.

Fulfillment Services
If your company provides outsourced services for multi-channel retail, you will identify with the business imperatives of mail order and e-commerce companies, as well as store-based MCC companies. In addition, you have special requirements because you run MCC operations for several third party clients, not just for your own business. In ProSource MCC, multi-client requirements are available from the outset, not as an afterthought.

Wholesale & Distribution
While the retail sector responds to the new online era, modern distributors haven't been slow to move. Distributors have realized that with the right systems, they have a competitive advantage to exploit web-based business opportunities. In addition, manufacturing companies who use direct marketing as a primary sales channel had lacked an IT solution able to respond easily to their particular span of requirements.