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ProSource - Warranty Claims for Dynamics AX

	Download this data sheet to learn more about our Used Capital Equipment Sales business solution. - Warranty Claims for Dynamics AX Have a question? We are pleased to help! Email Us using the online form, or call 877.761.9990. - Contact Us

When it comes to handling, tracking and processing warranty claims, most companies’ efforts are highly inefficient, marked by disjointed processes, poor communication between business units and often confused efforts. This results in lost revenue and subpar customer service.

Take control of your warranty claims process with ProSource Warranty Claims Management, a robust Warranty Claims Management Solution for Dynamics AX. The ProSource Warranty Claims Management Solution can help you increase efficiency and improve customer satisfaction. You can use this powerful solution to streamline processes associated with registration, application, processing and satisfying warranty claims.

Built on Microsoft Dynamics® AX, the ProSource Warranty Claims Management Solution supports your desktop for internal users and portals for customers or dealers. All user interfaces allow you to standardize your warranty claims efforts on a single database that is fully integrated with your back-end manufacturing and distribution system, Microsoft Dynamics AX.

This solution provides a wealth of features and functionality to meet our warranty claims processing needs, including:

Warranty registration capabilities
Warranty registration cards are a thing of the past. Products can be registered online as they are sold. A single point of reference throughout the registration/service/repair/replace process allows you to look up registered and unregistered units, register units, validate/change ownership and create warranty claims from registration tables.

Electronic processing
Instead of paper, repair orders are submitted and available electronically, ensuring that you always use the most current version. Order requests for parts are done electronically and in real time, which means that they won’t be delayed or lost in the paper shuffle. Approval processes are automated and include alerts and user-defined work flows.

Warranty Claims Management
Serial tracking features allow you to maintain warranty information at the component level for products that are assembled and warranted by other suppliers.

Vehicle Identification or Serial number tracking
For products with Vehicle Identification or Serial numbers, full tracking and lookup is readily available.

For more information... Download the Data Sheet, Contact US, or call 877.761.9990.